This is the privacy policy (“Privacy Policy”) of KUKANKEIKAKU Co., Ltd. (“Company” or “we”)’s website for the handling of personal information of customers. Please refer to the privacy policy of Company’s website for the handling of personal information of customers located inside of Europe.
１ Compliance with Applicable Laws and Regulations
In dealing with personal information, we will observe all applicable laws, guideline and regulations concerning protection of personal information (“Applicable Laws “).
２ How Do We Use Your Personal Data?
（１）We may collect and process your personal data for the purposes below:
① to enable customers who use this service to recognize and communicate with each other on this service;
② to understand which customers are posting content in this service;
③ to optimize the content and advertisements displayed on this service for individual customers;
④ to improve this service and enhance its contents;
⑤ to plan, study, develop and provide new services;
⑥ to extract the subjects of the questionnaire conducted in connection with this service or the new service;
⑦ to send prizes and products to customers;
⑧ to contact customers with information about this service or new services;
⑨ to refuse the use of those who violate the terms of use, such as delaying payment of fees, using this service for fraudulent or unreasonable purposes, causing damage to third parties including other customers, etc.;
⑩ to create statistical data processed into a format that cannot identify individuals;
⑪ to charge customers for usage fees related to this service;
⑫ to pay customers from us ;
⑬ to respond to inquiries from customers;
⑭ to verify the identity of customers; and
⑮ In addition, for the above purposes of use and for purposes incidental to or related to our business.
（２）We will process customers data for these specified, explicit and legitimate purposes.
３ What Types of Personal Data Do We Use?
（１）For the purposes specified under this Privacy Policy, we may collect the following personal data:
① information registered by the registrant at the time of user registration, such as name, nickname, place of residence, first language, language used, experience of visiting Japan, experience / period of living in Japan, hobbies / interests, photographs / illustrations that identify the user, email address, password, gender, etc.;
② information for payment such as bank account, credit card information, facts if credit payment could not be made, etc. ;and
③ information about communication terminals such as customer’s IP address, usage status, history, location information, terminals used, services used so far, products purchased, pages / advertisements viewed, time of use, information usage method, usage environment, etc.
（２）We can obtain such personal data either directly from customers when customers decide to communicate such data to us or indirectly where such personal data is provided to us by customers’ electronic communication terminal equipment or customers’ Internet browser.
４ Does Company Give My Information to Third Parties?
Company will not provide to a third party personal information provided by the customer except for in the case where any of the following items is applicable.
（１）When displaying personal information of customers on this service for other customers in order to identify customers in this service
（２）When providing personal information to a third party based on the customer’s instructions or consent.
（３）When the provision of personal information to a third party is permitted by the Applicable Laws, such as when the court, regulatory agency or other public institution requests the provision of acquired information.
（４）In addition to the above, in order to deliver products, settle payments, respond to inquiries from customers, inquire from us, optimize the distribution or display of advertisements of the Company or a third party for individual customers, provide related after-sales services, or investigate and analyze information, part of the business related to the operation of this service may be outsourced to a third party (including a third party in a foreign country), and at that time, personal information may be provided to the outsourced third party. In this case, we will conclude a contract related to the consignment of personal information and perform necessary and appropriate supervision to the third party of the consignee.
５ How Do We Share Your Personal Data?
We may share your personal data with third parties in accordance with all Applicable Laws.
６ Security Measures
We will process your personal data in a manner that ensures their appropriate security. We will use appropriate technical or organizational measures to achieve this level of protection.
７ Employee education and supervision
We will provide training for employees to ensure the safety management of personal information and provide necessary and appropriate supervision.
８ Request For Disclosure of Personal Information
When there is a request from the costumer himself / herself for the purpose of use, disclosure of the content of the data, correction, addition, deletion, etc. of the retained personal data (“Request For Disclosure of Personal Information”), We will respond as follows, Unless required by Applicable Laws.
（１）Request For Disclosure of Personal Information
For Request For Disclosure of Personal Information, please contact us using our inquiry form (URL). In addition, please submit your identity verification documents by for the procedure.
（２）YOUR OPINIONS
If you have a complaint or an opinion regarding the handling of personal information by the inquiry method in the preceding paragraph, we will investigate the facts and respond without delay.
９ COOKIES
（１）We use cookies to ensure that the Website functions properly.
（２）Cookies are information that are stored by the browser on your computer
（３）We only use third party cookies to improve the quality and effectiveness of the Website. For example, it uses Google Analytics, which is set up in a privacy-friendly manner.
（４）Most browsers are set to accept cookies by default. You can set the browser to disable cookies or indicate when a cookie is being sent. However, it is possible that some functions and services of both Company and other websites do not function properly if cookies are disabled.
１０ Changes To This Privacy Policy
Company reserves the right to change this Privacy Policy on a regular basis. It is your responsibility to regularly review the applicable conditions.
If you have any questions or requests, please contact us using the inquiry form.
Privacy Policy for Personal Data of Customers in Europe
This privacy policy (“Privacy Policy”) describes the processing of personal data of customers in the European region (“EEA”), consisting of the EU Member States (including the UK after leaving the EU, if the UK leaves the EU), Norway, Iceland, and Liechtenstein, in relation to the services provided by KUKANKEIKAKU Co., Ltd. (“Company” or “we”). Please refer to the privacy policy of Company’s website for the handling of personal information of customers located outside of Europe.
1 Our Privacy Statement
We process your personal data in accordance with the applicable EU and Member State regulations on data protection in particular, the General Data Protection Regulation No 2016/679 (the “GDPR”).
２ How Do We Use Your Personal Data?
（１）We may collect and process your personal data for the purposes below:
① to enable customers who use this service to recognize and communicate with each other on this service;
② to understand which customers are posting content in this service;
③ to optimize the content and advertisements displayed on this service for individual customers;
④ to improve this service and enhance its contents;
⑤ to plan, study, develop and provide new services;
⑥ to extract the subjects of the questionnaire conducted in connection with this service or the new service;
⑦ to send prizes and products to customers;
⑧ to contact customers with information about this service or new services;
⑨ to refuse the use of those who violate the terms of use, such as delaying payment of fees, using this service for fraudulent or unreasonable purposes, causing damage to third parties including other customers, etc.;
⑩ to create statistical data processed into a format that cannot identify individuals;
⑪ to charge customers for usage fees related to this service;
⑫ to pay customers from us ;
⑬ to respond to inquiries from customers;
⑭ to verify the identity of customers; and
⑮ In addition, for the above purposes of use and for purposes incidental to or related to our business.
（２）We will process your data for these specified, explicit and legitimate purposes.
３ What Types of Personal Data Do We Use?
（１）For the purposes specified under this Privacy Policy, we may collect the following personal data:
① information registered by the registrant at the time of user registration, such as name, nickname, place of residence, first language, language used, experience of visiting Japan, experience / period of living in Japan, hobbies / interests, photographs / illustrations that identify the user, email address, password, gender, etc.;
② information for payment such as bank account, credit card information, facts if credit payment could not be made, etc.) ; and
③ information about communication terminals such as customer’s IP address, usage status, history, location information, terminals used, services used so far, products purchased, pages / advertisements viewed, time of use, information usage method, usage environment, etc.
（２）We can obtain such personal data either directly from customers when customers decide to communicate such data to us or indirectly where such personal data is provided to us by customers’ electronic communication terminal equipment or customers’ Internet browser.
４ How Do We Share Your Personal Data?
We may share your personal data with third parties in accordance with the GDPR.
５ Our Records of Data Processes
We handle records of all processing of personal data in accordance with the obligations established by the GDPR.
６ Security Measures, Storage Period
We will process your personal data in a manner that ensures their appropriate security. We will use appropriate technical or organizational measures to achieve this level of protection. We will retain your personal information for as long as it is necessary to fulfill the purposes in this Privacy Policy, unless a longer retention period is required or permitted by law.
７ Your Rights
（１）You have a right to withdraw its consent as to the use of its own personal data, and also to access, rectify, erase, restrict to process, data portability and object to process the same. If you have any questions regarding the exercise of such right, please contact us using the inquiry form.
（２）Please submit your identity verification documents by for the procedure.
（３）If you are not satisfied with the way in which we have proceeded with any request, or if you have any complaint regarding the way in which we process your personal data, you may lodge a complaint with a Data Protection Supervisory Authority.
８ Children
We do not knowingly collect and process information on children under sixteen (16) without permission and consent of their parent(s). If we discover that we have collected and processed the personal data of a child under sixteen (16) directly, or the equivalent minimum age depending on the concerned jurisdiction, we will take steps to delete the information as soon as possible.
９ COOKIES
（１）We use cookies to ensure that the Website functions properly.
（２）Cookies are information that are stored by the browser on your computer
（３）We only use third party cookies to improve the quality and effectiveness of the Website. For example, it uses Google Analytics, which is set up in a privacy-friendly manner.
（４）Most browsers are set to accept cookies by default. You can set the browser to disable cookies or indicate when a cookie is being sent. However, it is possible that some functions and services of both Company and other websites do not function properly if cookies are disabled.
１０ Changes To This Privacy Policy
Company reserves the right to change this Privacy Policy on a regular basis. It is your responsibility to regularly review the applicable conditions.
If you have any questions or requests, please contact us using the contact form.
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